Troubleshooting
Hotspot not found
Confirm the hotspot is powered on, your PC can reach its network, and the correct Wi-Fi or Ethernet address is being used. Try discovery again.
SSH sign-in fails
Check the hotspot’s SSH username and password. These may differ from other accounts or services.
Wi-Fi networks do not appear
Check Windows Location permission and confirm the wireless adapter is enabled.
DMR is not connected
Check the DMR ID, master selection, hotspot password and internet connection. Allow time for services to reconnect.
Need further help?
Use Help & About → Report a Problem in CommCommand to prepare a diagnostic report. Review it before sharing and email it to Contact support.